Privacy Policy.

You can access and browse our website without disclosing any personal data. Google analytics is a cookie that allows us to measure, for example, the length of time you spent browsing the site, which pages you viewed etc. The data thus collected is totally anonymous and there is no way of tracking it back to the individual user. It is used solely for system administration to provide statistics used to evaluate the website. (Throughout this document ‘we’ or ‘our’ refers to the owners, David and Helena Payne.)

Who we are:           Oakroyd, Canton, Gorran Haven, St. Austell, Cornwall. PL26 6JG

Owners / Data Controllers:       David & Helena Payne.

Contact:                    website:           www.oakroyd.com

                                    Email:              [email protected]

                                    Telephone:      01726842546

Address:          Trevell, 7 Trelispen Park, Gorran Haven, St. Austell, Cornwall. PL26 6HT

Personal information we collect:

We do not collect personal information from any other source other than that provided by you when you contact us about our holiday bungalow. The type of information we collect from you may include your name, postal address, email address and phone number. We may also ask for other information such as the names and ages of any of the guests in your party who may be under 16. By providing us with this information you are agreeing to let us handle their personal details.

We do not collect or use any personal information for any purpose other than to fulfil our contract with you when you make a booking with us. We do not use your personal data for the purposes of marketing or advertising.


 Safety and security:

We have implemented security measures to protect the personal data we have under our control from unauthorised access, improper use or disclosure, unauthorised modification, unlawful destruction or accidental loss. We will ensure that all employees who have access to and are involved with the processing of personal data will respect our visitors’ personal data and ensure that it will not be disclosed, except when required to by law. Sensitive personal information, such as payment card details are depersonalised.

We keep your data secure at all times. At times we may need to share your data with others when it is necessary to perform our services or where you have given your consent to do so.

If you submit content through public forums such as blogs or social media any personal information you provide is done so at your own risk as it has been volunteered by you.

Once you leave our website eg: to visit local area webpages, our responsibility to you ends. You will need to check the privacy policies on any other web site you might access.


Transparency and choice:

You can access or change any of your personal details at any time by contacting us either by email, post or phone.

We will not send you marketing communications. However, we may still contact you with non-marketing messages eg: booking confirmation, balance reminders etc. that would be relevant to the service we are providing you.


How long we keep the data:

We only keep personal data for an appropriate length of time for the purpose(s) for which it is being used. This period will vary according to our contractual and legal requirements.


Your rights:

You have the right to ask us about the personal data we keep about you, although we will require proof of identity before we do this. You can contact us by email, post or phone. We can provide a readable copy of the personal data we keep within 10 days. We will provide the information for a fee of £10.

You may challenge the data we hold and where appropriate, you may have the data erased, rectified or amended. We reserve the right to refuse you a copy of your personal data, but will give reasons for our refusal. You can challenge our decision to refuse to provide you with a copy of your personal data.

If you have a concern about our privacy policy, then you have the right to complain to the Information Commissioner’s Office. www. ICO.org.uk   Phone: 01625 524510

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF